Privacy Policy

Effective Date: July 13, 2025

At Paws & Rewind, we care deeply about your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, mailing list, and any affiliated platforms.

What Information We Collect

We may collect the following personal information when you:

  • Sign up for our mailing list
  • Contact us through forms
  • Purchase products through our store
  • Browse our site (via cookies or analytics tools)

Types of data may include:

  • Name and email address
  • Mailing and billing address (only if you order a product)
  • Order details
  • Your message or question content
  • IP address, browser information, and device type
  • Site usage (e.g., pages visited, time on site)

We do not collect payment data directly — all payments are processed securely via third-party processors.

How We Use Your Information

We use the information we collect to:

  • Send marketing emails (if you opt in — messages sent via our Contact page are never used for marketing)
  • Respond to inquiries
  • Fulfill your product orders via third-party platforms
  • Improve our website and customer experience
  • Detect and prevent fraud or abuse

Your data will never be sold or shared for advertising purposes.

Email Marketing

If you join our mailing list, you’ll receive occasional updates, behind-the-scenes content, and special offers. You can unsubscribe at any time using the link in the footer of any email we send.

We use MailerLite to manage our mailing list and send campaigns. Your data is stored and processed by MailerLite in accordance with their own Privacy Policy.

Third-Party Tools We Use

We may use the following tools on our website or in our services:

  • Printify to fulfill print-on-demand merchandise
  • Stripe to process orders and handle payments
  • YouTube and Bunny.net to host and embed videos
  • MailerLite to manage our mailing lists

These services may independently collect data. We encourage you to review their individual privacy policies.

Data Security

We use secure platforms and encryption where applicable to keep your information safe. However, no online platform is 100% secure, and we cannot guarantee absolute security of your data.

International Users & GDPR Compliance

If you are located in the European Union, United Kingdom, or a country with similar privacy laws, you have the right to:

  • Access your data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to or restrict processing
  • Request data portability

Our lawful basis for processing is usually consent, which is granted when you submit a form or sign up for marketing.

Your data may be transferred to servers in Canada or the U.S., where our providers operate. We ensure such transfers follow applicable data protection regulations.

Your Rights

You may:

  • Request to view, update, or delete your personal data
  • Unsubscribe from our emails at any time
  • Decline cookies (via banner or browser settings)
  • Contact us about any privacy-related concerns

Cookie Policy

We use cookies and similar technologies to:

  • Ensure core site functionality
  • Understand site performance through privacy-compliant analytics (e.g., page views, clicks)
  • Honour cookie preferences and privacy controls

Some embedded content (e.g., YouTube, Bunny.net) may set cookies when you interact with it.

We do not use cookies for advertising or third-party profiling.

You will see a cookie consent banner on your first visit, where you can choose to accept or decline non-essential cookies.

Changes to This Policy

We may update this policy as our business grows. All updates will be posted on this page with a revised effective date.